We are excited to introduce a newly launched service exclusively for our valued B2B partners. Our commitment to enhancing your experience and providing immediate assistance has led us to establish a comprehensive B2B Online Hotline. This service is dedicated to ensuring you receive prompt and effective support at every stage of your interaction with us, from order creation to delivery.

Immediate Assistance at Your Fingertips

Available Channels:
  • Live Chat:  Get instant answers through our multi-language live chat service available on our website.

  • Email Support: Accessible in all languages, our email support is designed to provide detailed and tailored responses to your queries.

Email us anytime at b2b@northfinder.com

  • Phone Support: Communicate directly with our support team in English, German, Slovak, Czech, and Hungarian.

Our hotline is operational during business hours at 08-16 (CET time).
+421 800 232 796

How Our Service Elevates Your Experience:

  • Streamlined Order Creation: Our hotline team assists you in navigating through the order process, ensuring a smooth and hassle-free experience.
  • Detailed Product Information: Get in-depth information about our products to make informed decisions for your business.

  • Invoicing and Payment Queries: Our team is ready to guide you through the invoicing process and address any payment-related questions.

  • Up-to-Date Delivery Information: Stay informed about the delivery conditions and timelines specific to your location.

We Are Here to Help

We prepared Tailored Support for Each Country
Understanding the uniqueness of each market, we have assigned dedicated sales representatives for individual countries. These experts are not just proficient in the local language but are also well-versed in the market specifics.

Company NORTHFINDER a.s. data: Access information about our company.

Business name: NORTHFINDER, a. s.

Registered office: Rastislavova 109, 951 41 Lužianky, Slovak Republic

recorded in the Companies Register of District Court Nitra, Section Sa, File No. 10297/N

Company ID No.: 35 933 011

Tax ID No.: 2021994359

VAT ID No.: SK2021994359

The Seller is a payer of VAT (Value Added Tax)

Contact Information: Find direct contact details for our Sales Representatives in your region for personalized support.

Sales representative for Slovakia:
Mário Ďurža / +421917330289 / durza@northfinder.com
Jozef Trabalik / +421905745741 / trabalik@northfinder.com

Sales representative for Czech Republic:
David Matoušek / +420722958411 / matousek@northfinder.com
Jozef Trabalik / +421905745741 / trabalik@northfinder.com

Sales representative for Bulgaria:
Alexander Ovcharov  / +359877049622 / ovcharov@northfinder.com 

Sales representative for Greece
Alexander Ovcharov  / +359877049622 / ovcharov@northfinder.com   

Sales representative for Hungary:
Laszlo Fodor / +36309458109 / fodor@northfinder.com

Sales representative for Poland:
Marek Karkowski / +48883129126 / karkowski@northfinder.com

Sales representative for Romania
Adrian Cosma  / +40728307900 / cosma@northfinder.com 

Sales representative for Slovenia & Croatia
Valentina Triler  / +38651489039 / triler@northfinder.com

Sales representative for other countries:  Communicate directly with our support team in English, German
B2B Customer Care / +421 800 232 796  / b2b@northfinder.com